Your privacy matters to bwjili. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a bwjili player in the Philippines.
bwjili uses industry-standard encryption and secure storage to protect every piece of personal information you share with us — from registration details to payment data.
bwjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information stays within the bwjili ecosystem.
This Privacy Policy is designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations.
As a bwjili player, you have the right to access, correct, and request deletion of your personal data. We make it straightforward to exercise these rights.
bwjili uses cookies to improve your experience on the platform. We explain exactly which cookies we use and give you control over non-essential ones.
Have a privacy concern? bwjili's support team handles data-related requests promptly. Reach us via live chat or email and we'll respond within two business days.
Summary: bwjili ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the bwjili platform at bwjili.app. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws. By registering for or using the bwjili platform, you consent to the practices described in this Privacy Policy.
1.1 bwjili operates the online gaming platform accessible at bwjili.app, offering Filipino players access to live casino games, slot titles, bingo, and other gaming products. In the course of providing these services, bwjili collects and processes certain personal data about its players and website visitors.
1.2 This Privacy Policy applies to all personal data collected through the bwjili website, mobile-optimized platform, customer support channels, and any other touchpoint through which you interact with bwjili.
1.3 bwjili acts as the data controller in respect of the personal data it collects directly from players. Where bwjili engages third-party service providers to process data on its behalf, those providers act as data processors under bwjili's instructions.
1.4 This Privacy Policy should be read alongside bwjili's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
2.1 bwjili collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Manila, Cebu, Davao) | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details | Processing deposits and withdrawals |
| Transaction Data | Deposit history, withdrawal history, game wager records | Account management, fraud prevention, regulatory compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service optimization |
| Usage Data | Pages visited, games played, session duration, click patterns | Platform improvement, personalization |
| Communications Data | Live chat transcripts, support emails, feedback submissions | Customer support, quality assurance |
2.2 bwjili does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent where required by law.
3.1 bwjili collects personal data through the following means:
3.2 bwjili will always inform you at the point of collection if providing certain data is mandatory (e.g., for account registration) or optional.
4.1 bwjili uses the personal data it collects for the following purposes:
5.1 bwjili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
6.1 bwjili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. bwjili may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
6.2 All third-party data processors engaged by bwjili are required to implement appropriate technical and organizational security measures and to process personal data only in accordance with bwjili's instructions.
Note for Filipino Players: Where bwjili shares data with service providers located outside the Philippines, bwjili ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
7.1 bwjili retains your personal data for as long as your bwjili account remains active and for such additional period as is required to comply with legal, regulatory, and contractual obligations.
7.2 In particular:
7.3 Upon expiry of the applicable retention period, bwjili will securely delete or anonymize your personal data in accordance with its data disposal procedures.
8.1 bwjili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
8.2 While bwjili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bwjili login credentials and for notifying bwjili immediately if you suspect unauthorized access to your account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bwjjili will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
9.1 bwjili uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. The types of cookies used by bwjili include:
9.2 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bwjili platform.
9.3 bwjili does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bwjili:
10.2 To exercise any of the above rights, please contact the bwjili support team using the contact details in Section 14. bwjili will respond to all verified data rights requests within fifteen (15) business days, in accordance with NPC guidelines.
How to Submit a Request: Contact bwjili support via live chat on the platform or by email at [email protected]. Please include your registered email address and a description of your request. bwjili may require identity verification before processing your request.
11.1 The bwjili platform is strictly intended for persons aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. bwjili does not knowingly collect personal data from individuals under the age of 21.
11.2 If bwjili becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will immediately suspend the relevant account, delete the associated personal data, and, where required, report the matter to PAGCOR.
11.3 Parents and guardians who believe their child may have registered on the bwjili platform are encouraged to contact bwjili support immediately.
⚠️ 21+ Only: bwjili enforces strict age verification. Any account found to belong to a person under 21 years of age will be permanently closed and all associated data handled in accordance with applicable law.
12.1 The bwjili platform may contain links to third-party websites or services (for example, payment provider portals). bwjili is not responsible for the privacy practices of those third parties and encourages you to review their privacy policies before providing any personal data.
12.2 The inclusion of a link to a third-party website does not constitute bwjili's endorsement of that website or its privacy practices.
13.1 bwjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The updated Privacy Policy will be posted at bwjili.app/privacy-policy with a revised "Last Updated" date.
13.2 Where changes are material, bwjili will notify registered players via email or a prominent notice on the bwjili platform prior to the changes taking effect. Your continued use of the bwjili platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
13.3 If you do not agree to the revised Privacy Policy, you must cease using the bwjili platform and may request account closure by contacting bwjili support.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or bwjili's data practices, please contact our support team:
bwjili Data Privacy Contact
Email: [email protected]
Live Chat: Available 24/7 via the bwjili platform
Platform: bwjili.app
14.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
Play with confidence knowing your personal data is protected. Join thousands of Filipino players enjoying bwjili's secure gaming experience.
🔞 21+ Only · Play Responsibly · PAGCOR-Compliant